Extended email support includes everything in basic email support with
these additions:
-
Your email will be dealt with before mail from basic email support users and
non-registered users.
-
Your suggestions for the further development of MySQL will
receive strong consideration. Simple extensions that suit the basic
goals of MySQL are implemented in a matter of days. By taking
extended email support you have already helped the further development
of MySQL.
-
We include a binary version of the
pack_isam packing tool for creating
fast compressed read-only databases (it does not support BLOB or
TEXT types yet). The current server includes support for reading such
databases but not the packing tool used to create them.
-
Typical questions that are covered by extended email support are:
-
We will answer and (within reason) solve questions that relate to possible
bugs in MySQL. As soon as the bug is found and corrected, we
will mail a patch for it.
-
We will help with unexpected problems when you install MySQL from a
source or binary distribution on supported platforms.
-
We will answer questions about missing features and offer hints how to work
around them.
-
We will provide hints on optimizing
mysqld for your situation.
-
You are allowed to influence the priority of items on the MySQL
TODO. This will ensure that the features you really need will be implemented
sooner than they might be otherwise.
